Privacy Policy

 

At ESTATEHUB 360 we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UAE regulations.

 

 

1. Information We Collect

 

We may collect the following types of data when you interact with our website or WhatsApp:

• Personal Identification Data: name, email, phone number, WhatsApp number.
• Property Preferences: location, budget, property type.
• Technical Data: IP address, browser type, and cookies.

 

 

2. How We Use Your Data

 

We use your personal data for:

• Responding to inquiries and providing property-related services.
• Sending property updates, offers, and customer support via WhatsApp, phone, or email.
• Improving our website and services.
• Legal and compliance requirements in the UAE.

 

 

3. WhatsApp Communication

 

• By providing your phone number, you consent to receiving communication via WhatsApp Business in compliance with Meta’s policies.
• You can opt-out at any time by replying STOP to our WhatsApp messages or contacting us directly.

 

 

4. Data Sharing

 

We do not sell or trade your personal data. We may share data only with:

• Trusted service providers assisting in our operations (e.g., hosting, CRM, WhatsApp API providers).
• UAE regulatory authorities if legally required.

 

 

5. Data Retention

 

We retain your personal data only as long as necessary for business purposes or as required by UAE law.

 

 

6. Security

 

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

 

 

7. Cookies

 

Our website may use cookies to enhance user experience and track analytics. You may disable cookies in your browser settings.

 

 

8. Your Rights

 

You have the right to:

• Access and request a copy of your data.
• Correct inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for WhatsApp communication at any time.

 

 

9. Contact Us

 

If you have any questions or requests regarding your data, please contact us:

• Email: hello@estatehub360.com